Anyone who has followed my trainings on how to properly conduct a benefit auction registration and checkout process knows my analogy of the hotel versus the grocery store. At your benefit auction, it's best to function like a hotel, swiping each guest's credit card before letting them enter your property (i.e. the silent auction). Operating like a hotel means that your charity auction team must use credit card terminals designed for an auction environment. Once those terminals are rented and
Registration & Check-out
Should you hand out name badges in your benefit auction registration packets? I love them, but you might think name badges "cheapen" your fundraiser. Perhaps. Not everyone likes wearing name badges, and the dress codes might make it impossible to wear a badge. And I suppose if your event is filled with celebrities where everyone is expected to know one another, it might be awkward. (Or is it? Even celebrities goof, like Gwen Stefani confusing Jimmy Fallon for Jimmy Kimmel on his own show, The
The auction checkout process is a thorn in the side of many Auction Chairs. I've got a 90-minute Simple Auction Checkout training webinar that explains the step-by-step process, including the roles and responsibilities of the people on that team. Today's post introduces you to one team member, whom I'll argue is the most important. ============ Benefit auctions are run by volunteers. So when the big day arrives and you’re unlocking the doors to greet swarming guests, which volunteer is
As I've talked with more vendors about their mobile silent auction solutions and online auction products, I've become disheartened to learn that most of them do NOT offer a key feature that is generally an accepted standard in the commercial auction world. It's not a "new" feature, but perhaps vendors servicing the charity auction market failed to understand how it can generate more dollars for charities. For whatever reason, it's been missing from most vendors' products. I hope that with my
The majority of nonprofits invest in silent auction mobile bidding and online auction platforms with the hope that they'll raise more money. That's why I'm personally disappointed that so many vendors (the majority of them, as I record this podcast) do not include this "must-have" feature into their products. You simply can't raise as much money without it. Listen to the podcast below.