Anyone who has followed my trainings on how to properly conduct a benefit auction registration and checkout process knows my analogy of the hotel versus the grocery store. At your benefit auction, it's best to function like a hotel, swiping each guest's credit card before letting them enter your property (i.e. the silent auction). Operating like a hotel means that your charity auction team must use credit card terminals designed for an auction environment. Once those terminals are rented and
The auction checkout process is a thorn in the side of many Auction Chairs. I've got a 90-minute Simple Auction Checkout training webinar that explains the step-by-step process, including the roles and responsibilities of the people on that team. Today's post introduces you to one team member, whom I'll argue is the most important. ============ Benefit auctions are run by volunteers. So when the big day arrives and you’re unlocking the doors to greet swarming guests, which volunteer is
As I've talked with more vendors about their mobile silent auction solutions and online auction products, I've become disheartened to learn that most of them do NOT offer a key feature that is generally an accepted standard in the commercial auction world. It's not a "new" feature, but perhaps vendors servicing the charity auction market failed to understand how it can generate more dollars for charities. For whatever reason, it's been missing from most vendors' products. I hope that with my
The majority of nonprofits invest in silent auction mobile bidding and online auction platforms with the hope that they'll raise more money. That's why I'm personally disappointed that so many vendors (the majority of them, as I record this podcast) do not include this "must-have" feature into their products. You simply can't raise as much money without it. Listen to the podcast below.
Did you attend my teleclass on Best Practices in Mobile Bidding for your Silent Auction? If so, you already heard one of my issues with some online auction and handheld bidding vendors (a variation is also called mobile bidding or electronic bidding). It comes down to functionality. I'm a fan of a feature called "extended bidding" which -- as I type this -- few vendors seem to offer in online auction or handheld bidding products. What is extended bidding? If a bid is placed on an item in